A revolution in B2B communications has just begun – it is time to make a shift from conventional messaging towards engaging and more personal customer dialogue. Let’s introduce LINK Conversations – it’s a new and strong product within our LINK Mobility portfolio. It enables real-time conversations between companies and their customers.
LINK Conversations is about integrating all your communication channels (text messages, RCS, web-chat, Facebook Messenger, etc.) into one strong conversational interface. Communication will no longer be one-way informational messaging but engaging conversations with the customer. You can nurture leads and develop customer loyalty while creating a strong brand and image with visual and interactive elements.
LINK Conversations exactly bridges today’s expanding multi-channel reach and a seamless omni-channel customer experience – helping you to:
If you’d like to know more about LINK Conversations, please visit our recently updated website with a focus on: